Category: Support

Customer Support

Our support is provided to our wholesale customers.

If you purchased an Xtar brand product for personal use please contact the retail outlet where you purchased your products for support and warantee returns.

All of our flashlights come with a Limited Lifetime Warranty.

A copy of our warranty can be downloaded in PDF format HERE.

See our DOWNLOADS section for End User Manuals

Note to our retail outlets: Contact us here to request RMA for defective products.

End User Customers: Please refer repairs, replacements etc. to the dealer where you purchased your product. We only service our wholesale customers. It is the responsibility of retailers to service their own customers.

We do not provide warranty service for Xtar products purchased from online or other retail outlets who are not authorized by or who do not obtain their products through  XtarUSA. Please return retail purchases to the dealer where you bought your product.